Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, phone number, and payment details. We also collect usage data such as pages visited, searches performed, and bookings made.

2. How We Use Your Information

• To process bookings and payments
• To send booking confirmations and receipts
• To communicate important account or service updates
• To improve the platform and user experience
• To prevent fraud and ensure platform security

3. Information Sharing

We share your information with hotels when you make a booking (name, contact details, check-in dates). We do not sell your personal data to third parties. We may share data with service providers who help us operate the platform (e.g. email delivery, payment processing) under strict confidentiality agreements.

4. Data Retention

We retain your account data for as long as your account is active. Booking records are kept for a minimum of 5 years for financial compliance. You may request deletion of your account and personal data at any time.

5. Cookies

We use cookies for authentication sessions and to remember your preferences. We do not use tracking cookies for advertising purposes.

6. Security

We use industry-standard encryption (HTTPS, bcrypt password hashing) to protect your data. However, no system is completely secure. Please use a strong, unique password for your account.

7. Your Rights

You have the right to access, correct, or delete your personal data. To make a request, contact us at privacy@khmerrooms.com.

8. Children

KhmerRooms is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or a notice on the platform.

10. Contact

For privacy questions, contact us at privacy@khmerrooms.com.